1. Eligibility

You must be at least 18 years old or use the website under the supervision of a parent or legal guardian. By using this website, you confirm that you are legally capable of entering into a binding agreement.

2. Products

HARIDHOOP offers Incense Sticks (Agarbatti), Dhoop Sticks, Wet Dhoop, Dhoop Cones, Sambrani Cups, Gift Packs, and Combo Packs. Product images are for illustration purposes only, and minor variations in fragrance, colour, or packaging may occur.

3. Orders

All orders are subject to acceptance and product availability. HARIDHOOP reserves the right to refuse or cancel any order. Eligible prepaid cancellations will be refunded according to our Refund Policy.

4. Pricing

All prices are displayed in Indian Rupees (INR). Prices may change without prior notice. Applicable taxes and shipping charges, where applicable, will be shown during checkout.

5. Payments

Payments are processed through secure payment partners. HARIDHOOP does not store your complete debit card, credit card, UPI PIN, or online banking credentials.

6. Shipping

Orders are processed and delivered according to our Shipping Policy. Delivery timelines are estimates and may vary due to operational or external factors.

7. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return, Refund & Cancellation Policy.

8. User Responsibilities

You agree not to provide false information, attempt unauthorized access, misuse the website, or engage in fraudulent or unlawful activities.

9. Intellectual Property

All trademarks, logos, graphics, text, product names, images, and website content are the intellectual property of HARIDHOOP and may not be copied or used without prior written permission.

10. Product Usage

Use products only as intended. Burn incense in a suitable holder, keep away from children, pets, and flammable materials, never leave burning incense unattended, and use in a well-ventilated area.

11. Limitation of Liability

HARIDHOOP shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products, to the maximum extent permitted by law.

12. Accuracy of Information

We strive to keep all information accurate; however, pricing, descriptions, or availability may occasionally contain errors that we reserve the right to correct.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Third-Party Services

Our website may use trusted third-party providers for payment processing, shipping, analytics, or communication services.

15. Force Majeure

HARIDHOOP shall not be responsible for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, pandemics, transport disruptions, or government actions.

16. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the competent courts of Bijnor, Uttar Pradesh.

17. Changes to These Terms

HARIDHOOP reserves the right to update these Terms & Conditions at any time. The latest version will be available on our website.

18. Contact Us

HARIDHOOP Enterprises

• GSTIN: 09CSKPB1934N1ZF

• Email: info@haridhoop.com

• Phone: +91 93544 18853

• Customer Support Hours: Monday–Saturday, 10:00 AM–5:00 PM (IST)

• Address: Bijnor, Uttar Pradesh – 246701, India