Frequently Asked Questions
Find answers to the most common questions about HARIDHOOP products, orders, delivery, payments, returns, and wholesale enquiries.
HARIDHOOP offers a premium range of devotional fragrance products including Incense Sticks (Agarbatti), Dhoop Sticks, Wet Dhoop, Dhoop Cones, Sambrani Cups, Gift Packs and Combo Collections.
Yes. Our products are specially designed for daily puja, meditation, yoga, spiritual practices and creating a peaceful atmosphere at home or workplace.
Selected HARIDHOOP products are charcoal-free. Please refer to the individual product description or packaging for product-specific information.
Incense Sticks: 30–45 minutes
Dhoop Sticks: 25–35 minutes
Wet Dhoop: 20–30 minutes
Dhoop Cones: 20–25 minutes
Sambrani Cups: 20–30 minutes.
Actual burning time may vary.
Yes. HARIDHOOP delivers to most serviceable locations across India through trusted courier partners.
Most orders are delivered within 2–7 business days depending on your delivery location.
After dispatch, tracking details are shared via your registered email, mobile number or WhatsApp (where available).
Yes. Orders may be cancelled before dispatch. Once dispatched, cancellation is generally not possible.
Returns are accepted only for damaged, defective, incorrect or incomplete orders, subject to our Return & Refund Policy.
We accept UPI, Credit Cards, Debit Cards, Net Banking, Digital Wallets and Cash on Delivery (where available).
Yes. All payments are processed through trusted and secure payment gateway providers using industry-standard encryption.
Yes. Dealers, distributors, retailers and bulk buyers are welcome. Please contact us for wholesale pricing.
Yes. We welcome distributor and dealer enquiries from across India.
Store all products in a cool, dry place away from direct sunlight, moisture and excessive heat.
Always use a suitable incense holder. Keep away from children, pets and flammable materials. Never leave burning incense unattended.
HARIDHOOP Enterprises
GSTIN : 09CSKPB1934N1ZF
Email : info@haridhoop.info
Phone : +91 93544 18853
Support Hours : Monday–Saturday (10:00 AM – 5:00 PM IST)
Address : Bijnor, Uttar Pradesh – 246701, India